Shipping Policy

FREE SHIPPING AVAILABLE

SHIPPING TO THE UNITED STATES

All orders over $36 USD (before shipping and handling, coupons, reward points, and/or any other special offer or promotions are applied) qualify for Free Standard Shipping. Orders less than $36 USD will be charged $3.99 in shipping costs.

 

SHIPPING TO OTHER COUNTRIES

All orders over $99 USD (before shipping and handling, coupons, reward points, and/or any other special offer or promotions are applied) qualify for Free Standard Shipping. Orders less than $99 USD will be charged $4.99 in shipping costs.

PROCESSING TIME

All orders will be processed in 1 to 2 business days.

 

SHIPPING TIME

All orders will be shipped within 7 to 15 business days.

 

PLEASE BE ADVISED

  • The free shipping offer may be canceled at any time and is subject to change without prior notice.
  • Shipping upgrades are not eligible on this Free Shipping Promotion.
  • Shipping upgrades are subject to the corresponding shipping charge.
  • We reserve the right to change or discontinue the Free Shipping offer at any time.

WE SHIP TO...

  • Your home or business address!
  • We do not ship to Hotels, Motels, or Resorts.
  • We do not ship to Iran, Sudan, Cuba, Syria, North Korea, or any other country not listed during the checkout process.
  • You can save and edit your shipping and billing address in “My Account”.
  • Orders shipped to Nigeria, Ghana, Uganda and Georgia may be subject to additional verification. We will email you if your order will be delayed.

CUSTOMS AND IMPORT DUTIES (IF APPLICABLE)

  • Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
  • Kateistory.shop ships your package DDU ("duties and taxes unpaid") and does not collect the VAT, duties and/or taxes. We cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear your country's customs.
  • For more information regarding your country's custom policies, please contact your local customs office.

*If an order is refused or returned back to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Kateistory.shop reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable package or merchandise.